FAQ

You can use our vehicle compatibility filter or check the product description. If you're unsure, contact us with your vehicle’s make, model, and year—we’ll help you find the right fit.

Most of the parts we sell are plug-and-play. If any modification is required, it will be clearly stated on the product page.

Please contact us as soon as possible if you need to make a change to or cancel your order. Kindly note that changes or cancellations cannot be guaranteed once the order has already been processed.

If you’re not satisfied with your purchase, we’ll do our best to make it right—customer satisfaction is our top priority. Please contact us immediately if there’s anything wrong with the product, and we’ll work with you to resolve the issue as quickly as possible.

We currently only ship to the U.S. and Canada.

Typically 1–3 business days. We do our best to ship your order as quickly as possible, but processing times may be longer during high order volume or holiday seasons. The delivery will take another 3-9 business days.

You will receive an email containing your tracking information, or you can log in to your account to check your order status.

Please contact us within 7 days of receiving your order and include photos of the damage along with your order number — we’ll arrange a replacement.

All duties and import fees are covered by us, so there will be no additional cost to you.

A 3-month warranty is included. For added peace of mind, extended warranty options are available for purchase.
Please refer to ourwarranty policy.

Please email support@ridepit.com with your order number and a description of your claim. We’ll take care of it for you.

We proudly offer a 90-day, worry-free return policy. To see out detailed return policy, please see here.

The customer is responsible for return shipping costs unless the product has a manufacturing defect.

For quality and safety reasons, we cannot accept returns on items that have been used, installed, modified, damaged, or returned incomplete. Custom-made or special-order items, clearance/final sale products, and items returned without original packaging or proof of purchase are also non-returnable. For more details, please refer to the return policy.